I know you guys have been waiting and waiting for us to re-stock our foam, and I am so sorry for that.
Most of you have been SO understanding about the situation, but we've also had a few people who have been pretty upset. And I totally understand (especially since we have so many custom pieces that can't be found anywhere else).
So, I wanted to share with you the story about what's been going on so that at least you know what's happening.
I've been trying to get a foam shipment here since February. Our shipping company kept slating us for a container on a cargo ship, and then we kept getting pushed back. Things were already an absolute mess due to Covid, and then of course the Suez Canal blockage in March added to an already dire situation.
We realized a couple of months ago after getting pushed back again, that getting a container was not going to happen any time soon. So I made the difficult decision to have our 200 giant boxes of foam sent by UPS instead.
I say 'difficult' not only because of the extreme cost difference....
.. but UPS wouldn't even accept our giant boxes, so our manufacturer had to re-box all 200 boxes into many more smaller boxes. (It's almost laughable at this point, right? lol)
But the good news is that all these hundreds and hundreds of boxes of foam are now making their way to us and we are expecting them to begin arriving at any time.
Unfortunately, I don't think the situation will end here. First of all, I am not sure what condition our foam will be in because of the way it's arriving. Instead of being packed safe and sound in a nice sturdy steel container, I'm picturing our poor boxes being thrown around, smashed, and crushed as they make their way to us. I hope that won't be the case, but I can only imagine what they are going through right now! (We might end up with a lot of 'Scratch n' Dent' foam to list! lol)
And, we also need much of this foam for kits, so I will be reserving a large amount of it when it arrives. I call my foam reserve, the 'Foam Quarantine'! Severe punishments here in the OG Shop for anyone who touches my Foam Quarantine! (I'm just kidding... sort of.
Whatever foam we do start listing in our shop, we will likely have to set limits per person for a little while.
I DO already have another batch of foam in the works, and have put us back in the queue for another container, and I hope this time things will go more smoothly, but it's so hard to know right now with the worldwide supply chain situation we find ourselves in.
I just wanted you to know though, that I am doing my absolute best to get our foam here and that as soon as I know any more, you will know, too.
By the way, we do have lots of great Ball Marking videos and printable templates so you can mark your own foam. You can find those HERE.