Frequenly Asked Questions & Answers.

If you have a question about anything on this website, the answer might be below. If not, please feel free to contact me!

The top of your website says I can get a free pattern, but I don’t see where. How do I get it?

You can get it by signing up for my email list, right HERE.

I’m trying to join the Ornament Girls Club, but it says “Sold Out”. How do I join?

I open up for new members every month on the 1st, at 12 Noon Eastern Time. At that time, you’ll want to go HERE to join. I design and make all of the kits totally by hand, and so I am only able to let a limited number of new members join each month – so far the spots have gone pretty fast each month. If you do get through the payment process though, that means you’re in!

If you don’t make it in, I am sincerely sorry. I am not able to accept members after the spots have sold, or throughout the month, as much as I wish I could. I’m purchasing and planning for each kit very far in advance, which means I’ve got a set number of kits to send out each month.

I do plan for extra kits (so I can make sure I have enough to cover shipping mishaps, etc), and so once all members are taken care of each month, I will list any extras in my online shop.

Want more info on Ornament Girls? THIS PAGE has all the details.

Are these quilted ornament patterns really no-sew?

Yes! These ornaments are made entirely by folding and pinning tiny rectangles of fabric. You will not need needle, thread, or sewing machine, unless you would like to add your own sewn embellishments. However, I myself am not a big sewer. Almost every single ornament you’ll see on this site from me does not have one sewn stitch on them. :)

I’m overwhelmed! Which pattern should I start with?

Every tutorial covers the steps from beginning to end, and you won’t need to have already learned one in order to do another….. and so with that in mind, if there’s a particular one you’d just love to try first, definitely go give it a whirl!

But, if you’re still having a hard time deciding, I’d recommend trying the Quilted Ball Ornament tutorial first. It has the least amount of “layers” out of all the folded fabric projects, and in my opinion is the most versatile… once you make one, you’ll be wanting to make them for every single holiday and occasion you can think of. :)

(By the way, you can see all of the patterns I have available right HERE.)

How much fabric does a quilted ball ornament take? And, can I use my fabric scraps?

A quilted ornament will take about a quarter yard of fabric all together. My basic quilted ball pattern uses two different fabrics, a main pattern, and an accent pattern, and you’ll need about an eighth yard of each.

And, yes! They are an absolutely perfect way to use up your fabric scraps. Check out this blog post for more info and some super cute & inspiring ideas for utilizing your scrap stash!

What materials and supplies do you recommend for your patterns and for the other ornament projects here on the site?

I’m glad you asked! I’ve made a special page just for this. You can see it right HERE.

How long are your patterns?

Most of the patterns are about 40-50 pages long. That sounds like a lot, but it’s because they are very picture-heavy, and that is what is taking up the most space (My tutorials ALL include very big, close-up, easy-to-follow photographs). A couple of the patterns are larger than that (such as the Pinwheel Pattern), but are broken into separate files, in order to keep them from being too cumbersome to download.

Why do I do it this way, even though the result is a very long tutorial? Because, it makes it SO simple to learn the techniques. You’ll feel like I’m right there beside you, teaching you every step. (Here’s some feedback I’ve received.) And, you’ll be able to take your time, simply scrolling to the next step when you’re ready.

I don’t like to pay online. Do you accept checks?

I happily accept checks or money orders. I will email your patterns to you as soon as your payment has cleared. If you’d like to go that route, simply go through the checkout process as normal. You will be given the option to mail your payment.

May I sell the ornaments I make using your patterns?

Absolutely! The techniques for these folded fabric ornaments have been around for ages, and I claim no ownership over them. My tutorials and patterns will simply teach you my own methods that I’ve developed over the last 20 or so years, that will help you save materials, time, and frustration, AND help you perfect your own creations. :)

So, yes, I would love for you to start selling them! I have been selling them online for 10 years now, and they sell extremely well. In fact, they have supported my family. (If you’re interested, you can read more about that right HERE.)

If you make any items using any of my original designs (and what I mean by that, is if you make an exact replica of an ornament I’ve made), I kindly ask that you give me credit for the design, with a link back to this website.

Under no circumstances are you allowed to share my patterns though, or post them anywhere online or offline, as these are protected copyrighted works. I appreciate your respect of my work!

(By the way, I DO offer an affiliate program, if you’d like to promote my patterns and earn 50% of the sale. You can read all about that right HERE.)

I’ve been trying to buy an ornament or kit, and every time I visit, they are sold out. How do I get one?

Ornaments and kits tend to go pretty fast, and I’m so sorry if you’ve been trying to get one and haven’t been able to. I usually post pictures of any new ornaments (or kits) on Facebook, so I’d love for you to follow me there if you’d like to receive the updates. I also occasionally have a bigger collection of ornaments available, and if you’d like to make sure you don’t miss those, I’d definitely recommend getting on my email list. :)

I also now have an Ornament Girls Club! This is how you can be guaranteed to receive my newest ornament kit every month (and at a lower price than in my shop, too!). You can find out more about becoming an Ornament Girl, right HERE.

How will my ornament be packaged?

Each ornament will come to you in a custom, foil-embossed, white gift box, so perfect for gift-giving (or keeping for yourself!). Each ornament is tagged with a tiny “OG” (ornament girl) charm, and includes a dated name card, signed by me.

Do you take custom orders?

Unfortunately, not anymore. I am just not able to fit them into my schedule any longer. I have good news though….you can make your own! (You can do it, I promise!) I have a tutorial which makes these ornaments easy-peasy. You can read about it right HERE.

I emailed you DAYS ago, and I haven’t received a response. What’s going on?

I am so sorry in advance if this happens. I get a TON of email every day, and it usually takes me a few hours a day to reply, even on Saturdays and Sundays. Sometimes I get a little behind, unfortunately, and I do also occasionally take a day or holiday off.

I do answer customer service questions and problems as soon as I see them. So, if you have not received a pattern, or if there is any other problem with your order, I will do my absolute best to reply as soon as I possibly can. Sometimes if I’m a little bit behind, and for the sake of getting some ornaments made, I will put other, non-customer service, emails a little further down the queue….. I TRULY apologize if it takes me a few days to get back to you. Every single email I receive is important to me, and I WILL respond, I promise.

(If you NEVER hear back from me, it could be because there was a typo in your email address when you filled out my contact form. If your email address isn’t correct, my reply to you is probably floating around somewhere out in cyberspace!)

{ 42 comments… add one }
  • Karen November 19, 2014, 9:38 am

    Where is your cork ornaments projects? I have been looking for them.

  • Kathy Thistlethwaite January 10, 2015, 2:55 pm

    Where do I find the shopping bag?

    • Staci Ann Lowry January 11, 2015, 3:34 am

      Hi Kathy…. The shopping bag should be showing in the bottom right corner of your screen, if there are any items in it, and if not, then you’ll be able to add items to it from within my shop, which is right here: http://theornamentgirl.com/blog/shop/

      I hope that helps!

  • Chef Beth Casebolt January 24, 2015, 9:06 am

    I need to update my email address. My old one I signed up with doesn’t work anymore.
    Thanks!

  • Donna Bilyou October 3, 2015, 4:04 pm

    Where do you buy the styrofoam eggs, Joannes doesn’t seem to sell them near my home

  • Anonymous October 8, 2015, 9:21 pm

    could you tell me how to order your patterns thanks Dorothy

  • Mary October 11, 2015, 7:22 pm

    how does someone get coupons

  • Pam October 14, 2015, 10:22 pm

    Hi Staci
    I was wondering if you knew when you were going to make more of the Star of Hope and Magic? Pam

    • Staci Ann Lowry October 14, 2015, 10:44 pm

      Hi Pam…. I believe I am out of the Star of Hope ornament for good. I will look to double check, but I think that’s the case.

      I WILL have more of the Magic ornament, by about Monday or Tuesday of next week. :)

  • Donna Gilbert October 19, 2015, 11:40 am

    A friend of mine is interested in learning how to make the quilled balls. I purchased the patterns and am wondering if I just show her how one time, without copying the pattern for her, do I need to be an affiliate? Becoming one looks a bit complicated. I don’t want to break any copy write laws.

    • Staci Ann Lowry October 19, 2015, 12:49 pm

      Hi Donna…. Yes, that is fine. I just ask that you don’t distribute my eBook (printed or digitally). Thank you for asking! :)

      • Donna Gilbert October 20, 2015, 2:10 pm

        As you will see I just signed up to be an affiliate. It turns out my friend and I might not be able to get together after all but figured it couldn’t hurt to direct her to your site and get paid for it if she chooses to buy the patter. I plan on making some balls and selling them as a fundraiser for Relay for Life and some just for Christmas. I figure if enough people are interested and really like the balls it might be an easy way to make some money. As you will see in my post, I need help setting up my site. Please help!

        • Staci Ann Lowry October 20, 2015, 4:16 pm

          Hey Donna! I am going to send you an email later tonight if that is okay with you. I want to make sure I can take the time to answer all of your questions about the program and hopefully get you set up!

  • Donna Gilbert October 20, 2015, 2:07 pm

    I just signed up to be an affiliate and am excited about it but not sure how to start getting it started. I thought when I went to my affiliate link I was suppose to get a site that allowed me to use banners and ads to choose and allow me to use my own pictures. I’m basically just getting all of your photos. I’m confused. I’m very new at trying to start an on-line business and could really use the help. What am I doing wrong? What do I need to do to set up my own website and would that cost me anything?

    • Staci Ann Lowry October 20, 2015, 4:17 pm

      Hi again, Donna! I just sent you a reply on your other comment. Look for me in your inbox a little bit later tonight! :)

  • Donna November 27, 2015, 1:08 pm

    Hi Stacie,
    I love your ornaments. Can’t wait to try them. I have the 9 tutorials in my shaping bag but having problems with PayPal.
    Can I pay for my tutorials with my credit card? PayPal says I have an account, but I do not remember signing up.
    Many thanks,
    Donna.

    • Staci Ann Lowry November 30, 2015, 10:36 am

      Hi Donna… Yes, you can use any credit or debit card that you wish with PayPal, and you can bypass all the “account” stuff by choosing to “checkout as guest”. I hope that helps, and thank you!

  • june January 22, 2016, 10:47 pm

    I signed up for your e-mails in order to get the free midnight ornament pattern. So far I have not received it. any suggestions?

    • Staci Ann Lowry January 27, 2016, 10:32 am

      Hi June… I just re-sent it. Will you let me know if you still don’t see it in your inbox?

  • mary February 5, 2016, 10:16 am

    I don’t know why you can’t take my debit card but you say u can take a check so how do i get that to you

    • Staci Ann Lowry March 10, 2016, 10:46 pm

      Hi Mary…. I do take debit cards… it is just processed through PayPal. I also gladly take checks, and if you go through checkout, you’ll have the option to choose the method you’d like. I hope that helps, and thank you! :)

  • Mary A Roth March 10, 2016, 5:47 pm

    How to make the bow and attach the charm??

  • Annette October 11, 2016, 4:21 am

    Hi Staci, will you be making any more “Hope” Pink ribbon kits again? I missed it and they all sold out really fast.

    • Staci Ann Lowry October 11, 2016, 8:08 am

      Yes, I sure will Annette! I will have more in just a few days. I’m sorry you missed on the first round!

      • Anonymous October 11, 2016, 12:49 pm

        Great! Thank you so much!

  • Debra Phillips October 21, 2016, 11:11 pm

    Dou you have a kit for “Just Married”? I know you can convert any of these to Marriage material/trim, but I need a kit for THIS Christmas! Thanks! Debra

  • Staci Ann Lowry October 24, 2016, 6:19 pm

    game

  • Deborah Rambach October 31, 2016, 2:38 pm

    Kindly change my mailing address to: 3148 Pleasant View Dr, Ardmore, TN 38449 ASAP. Thx muchly.

  • Barbara Hutchins November 11, 2016, 2:27 pm

    I can only find the 2.8 inch diameter styrofoam balls for making the quilted ornaments. Is there an adjustment in the size of the fabric pieces I should make to have it come out more even? Also, will you please make the red/green Xmas quilted ornament pattern available for sale? I don’t need an ornament pattern every month but I would definitely like that one!

    Thanks.

  • Rachel Davis November 16, 2016, 3:23 pm

    Your work is great. I am trying to find the 2.5 ” clear fillable heart ornament with silver top. I have looked everywhere. I tried michaels.com but they had nothing. Do you know where I might get these. thank you rachel

  • Jo Harnetty December 20, 2016, 2:04 am

    I placed an order and didn’t receive an email confirmation regarding that order. Is this unusual? I’m anxious to receive my order. Thank you!

  • Vicki December 21, 2016, 3:51 pm

    Stacy,
    Seems to be a problem with checkout using PayPal. I clicked several times but it will not drop to allow login. Would you please check and send me an email that it has been fixed.

    Thanks
    Vicki

  • Carol Sanborn January 11, 2017, 8:45 pm

    Staci Ann, I was advised that my payment did not go through. It is my fault, I forgot to update my Visa debit card. It has been updated on PayPal. What do I need to do at this point?

    Thanks so much.
    Carol

  • Patty McMahon January 24, 2017, 3:22 pm

    Staci, I was looking for something to tell me about how many squares I would have to cut for the larger styro trees . I bought 2 7/8 in x 5 7/8 in and a 3 7/8 in x 8 7/8 in. I thought someone had posted some where about how many you would need. After making the January one I think I’d like to try to tackle the 2 I bought back in Nov. . I bought a bunch of Ribbon too so I think I’m ready :). If you can give me any ideas I’d love to hear them, thank you for all you do!!

  • Linda M. Roy February 4, 2017, 8:41 am

    I don’t have a website but my comment is…I purchased your basic quilted star ornament directions about five weeks ago.. I had problems with my computer..could you resent me the directions as I have lost them

  • Gabrielle Lovi March 12, 2017, 7:17 pm

    Will I be able to adjust the fabric size if I want to use a 2″ ball instead of the 3″ one. I would like to know if I can before I order your ebook. Thank you very much.

    Gabrielle

  • Debbie Rasmussen April 20, 2017, 4:28 pm

    I ordered 2 ebooks and I can not figure out how to download them.
    Thank you

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